This website is operated by GROFICIENTLAB DIGITAL SOLUTIONS. The privacy of our users is extremely important to us, and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
– who we are; how and why we collect; store; use and share personal information; – your rights in relation to your personal information; and – how to contact us and supervisory authorities in the event that you have a complaint.
Who we are?
GROLANCER ACADEMY (Educational Wing of GROFICIENTLAB DIGITAL SOLUTIONS) collect, uses, and is responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which applies across the European Union (including the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purposes of those laws.
The personal information we collect and use.
(a) Personal information you provide to us will be securely kept with us like:-
Name, Email Address, or Phone number that we collect for newsletters, freebies and resources available on our site, or any time you purchase our products.
(b) If you provide the Personal information of any third party without their concern or they being appointed to you, we will send the data protection confirmation mail to know the original identity. We shall consent on their behalf to the transfer of their personal data abroad.
(c ) We monitor communications such as emails and telephone calls for the following purposes: customer relations and dispute management.
d. A cookie is a small text file that is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (flash cookies), and single-pixel gifs. Such technologies can be used to track user’s actions and activities and to store information about them. We use these cookies or similar technologies on this website.
In addition, it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
The following examples illustrate how we may use cookies to monitor and/or collect the following information:
How many times a user visits the website, Which pages a user visits, Traffic data, and location data.
All this information helps us to build a profile of our users and some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
On the first occasion that you use our site, we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result, for further information on our use of cookies, please see our Website cookie policy. For further information on cookies generally, visit http://www.aboutcookies.org or http://www.allaboutcookies.org.
How do we use your personal information?
We collect information about our users for the following purposes: To identify the user and manage their accounts; process user orders; conduct research, statistical analysis, and behavioural analysis.
Who your information may be shared with?
We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity and we make sure not to share your personal information with any other third parties.
About our Marketing?
We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message, or automated call. Apart from that, we will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on a purchase, signing up for a newsletter, entering a competition, etc.). If you do opt-in to receive such marketing from us you can opt-out at any time (see ‘What rights do you have?’ below for further information).
If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below:-
(a) The provision of the following information is required from you: Name and Email address which will enable us to do the following:- Name and Email Address to send emails about the purchase of digital products or courses and to send newsletters and marketing emails. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal information will be kept?
We will hold your personal information for the following periods:
Name and Email Address – 5 years to send newsletters according to their interests.
Before / After the tenure, the information can be deleted if requested by the recipient.
These periods are no longer than necessary in each case.
Reasons we can collect and use your personal information we rely on the following as the lawful basis on which we collect and use your personal information:
(1). Consent;
(2). Contract;
(3). Legal obligation;
(4). Vital interests;
(5). Public task.
The consequence to you of our use of your personal information is: You will be presented with advertisements on our site which may match your locality; We will recommend products to you that we feel are most suited to people of your age and sex. We have appropriate security measures in place to prevent personal information from being accidentally lost, or used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. That processing of your information will be done only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organizational measures to keep your information secure. These measures may include the following examples: User account access is controlled by a unique username and password; All data is stored on secure servers; payment details are encrypted using SSL.
We also have procedures in place to deal with any suspected data security breach so we can notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfers of your information out of the EEA on such cases we may need to transfer your personal data to the following countries outside of the European Economic Area: India these transfers will be undertaken for the purpose of Personal Information is sent to our database which is hosted in India; Images uploaded by the user are stored and Analysed by the ImageConverterAl API in India; Information is sent to our India hosted email to notify us when purchases are made. Such countries do not have the same data protection laws as the United Kingdom and EEA.
Whilst the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to a European Commission-approved contract, or standard data protection clauses in the form of template transfer clauses adopted by the Commission, that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach (as permitted in accordance with Article 46 of the General Data Protection Regulations).
For more information on the basis of any non-EEA transfers, our safeguards, or Commission details, please contact us as described below. We will not otherwise transfer your personal data outside of the EEA or to any Organisations (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Children and the validity of consent Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
What rights do you have?
Under the General Data Protection Regulation, you have a number of important rights free of charge.
In summary, those include rights to:
fair processing of information and transparency over how we use your use personal information access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address require us to correct any mistakes in your information which we hold require the erasure of personal information concerning you in certain situations receive the personal information concerning you which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations object at any time to processing of personal information concerning you for direct marketing + object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you + object in certain other situations to our continued processing of your personal information and otherwise restrict our processing of your personal information in certain circumstances + claim compensation for damages caused by our breach of any data protection laws For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please: email, call or write to us.
let us have enough information to identify you
let us have proof of your identity (a copy of your driving license, passport, or a recent credit card/utility bill)
let us know the information to which your request relates From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including, for example, unsubscribe buttons or web links.
If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
Changes to the privacy policy:
This privacy policy was published on 17th May 2023 and last updated on 17th May 2023. We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by email if you have opted in to receive emails; By a notice on the website header; or By a notice in the news section of the website’s homepage.